ABOUT US
WE LOVE THE JOBS YOU HATE
ABOUT US
OZK Facility Services is a multi-service company built on a strong foundation in the cleaning industry, providing services across Queensland (QLD) and New South Wales (NSW).
Established in 2010 as OZK Cleaning Services, the business began with a focus on commercial and specialty cleaning. Through years of hands-on experience, OZK has developed a deep understanding of commercial environments and site-specific requirements.
As the company grew, its services expanded to meet broader property maintenance needs. In 2023, OZK launched OZK Mould Masters, a specialist mould remediation division operated by a team certified in accordance with IICRC policies and standards. Today, OZK Facility Services delivers mould remediation, pest control, and garden maintenance services for both commercial and residential properties, while maintaining commercial cleaning as its core service.
OZK Facility Services is committed to delivering professional, reliable, and practical solutions that support safe, clean, and well-maintained properties.
OUR PEOPLE
At OZK Facility Services, we believe that professional training, industry knowledge, and accountability are essential to delivering consistent, high-quality results across all our services.
Our teams are trained to operate effectively and professionally across a wide range of environments, from commercial facilities to residential properties. This includes responding efficiently to urgent requests, managing site-specific requirements, and complying with all relevant regulations, including workplace health and safety standards.
Our specialist teams, including IICRC-certified mould remediation technicians, bring expertise and structured processes to every project.
Together with our experienced cleaning, pest control, and garden maintenance teams, we deliver reliable and practical solutions tailored to each site.
We take pride in the professionalism of our people and the trust our clients place in us, reflected in the quality of our work and the long-term relationships we build.
OUR COMMITMENTS
A TRUSTED ISO CERTIFIED COMPANY
We’re pleased to announce that OZK Facility Services has been officially certified to internationally recognised ISO standards 9001, 14001 and 45001! ISO 9001 certification is given only to highly efficient organisations that make a commitment to ever higher quality. The ISO 14001 standard demonstrates OZK’s commitment to reducing our environmental impact by evaluating the environmental effects of all our products and services and setting targets to continually improve. ISO 45001 certifies that our organisation has processes in place to manage risks, reduce incidents and meet all legal obligations. We look forward to continuing to offer higher quality, greener and safer services to our wonderful clients.
WHY WE ARE DIFFERENT
ONE SIZE NEVER FITS ALL
We tailor our services to each specific client’s needs and budget. We carry out weekly inspections of the cleaning provided. This means our high standards are maintained and gives regular opportunities to further customise our service to our client’s specific and changing requirements.
QUALITY ASSURANCE
OZK Facility Services has certification for ISO 9001:2015, which is the most recognised Quality Management System (QMS) standard in the world. Few cleaning companies can achieve it as systems must be in place across every company process that guarantee the highest standards. Our customers have the assurance that the best quality cleaning services are consistently delivered.
APPROACHABLE & ACCOUNTABLE
Your Site Supervisor & Customer Service Manager are available 24 hours a day, 7 days a week to assist you with cleaning and maintenance issues – it’s like having your own Building or Facility Manager, without the massive overheads.